Relational Culture Starts with How We Listen
Support your team to build a culture of clarity, empathy, and presence.
Where communication is conscious and connection is real.
What I Offer
I offer bespoke workshops, trainings, and relational facilitation for organisations that care about how people show up with one another—especially in high-pressure or emotionally demanding environments.
My work supports teams to:
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Communicate with clarity and compassion
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Navigate tension and conflict more consciously
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Foster psychological safety and authentic collaboration
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Cultivate a culture where listening, feedback, and care are practiced—not just talked about
Sessions can be designed as:
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One-off workshops
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Half-day or full-day trainings
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Ongoing support or mediation for team dynamics
Multi-session programs can be tailored to your goals
Tanja: Co- Founder @ Empathy City (Switzerland)
Emma really supports us in bringing to the table the things that matter — the things that are harder to speak
"Working with Emma has been deeply strengthening for us. She listens with real presence, brings creative insight, and isn’t afraid to name what’s hard. Her support in team conflict and change processes has brought clarity, honesty, and genuine transformation."
Who I Work With
I primarily support:
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Community and care organisations
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Non-profits, charities, and education teams
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Mental health and wellbeing professionals
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Conflict-resolution groups
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Purpose-led teams navigating complex dynamics
Past Clients Include:
Leadership Consultant & Mentor
I partnered with Lapwing to embed empathic listening as a core organizational skill. Acting as a consultant, I trained leaders to design and deliver a sustainable in-house training programme, building teachers’ capacity to deeply connect with the vulnerable young people they support.
Training and Frontline Practice:
I trained frontline caseworkers supporting homeless adults to navigate complex interpersonal dynamics. My workshops focused on expressing boundaries with compassion, equipping staff to communicate with clarity and consistency while remaining attuned to the vulnerabilities of the people they serve.
Serving as an in-house mediator within a systems-change context, I supported leaders to navigate internal conflict and high-stakes decision-making. My work focused on combining empathy with accountability, helping the team find clarity and resolution during periods of intense growth.
Visiting Lecturer
I co-delivered a specialist module with Ceri Buckmaster, for BA Photography undergraduates on "NVC for Collaboration and Leadership." Our work equipped creative students with trauma-informed tools to navigate industry challenges, specifically focusing on nervous system regulation through clear communication and shifting from "power-over" to "power-with" dynamics.
Workshop Facilitator & Designer: Young Activists for Peace
As Co-Facilitator with Olena Kashkarova for this European Commission-funded peacebuilding project, we guided international youth through an immersive residential programme. I focused on managing complex cross-cultural group dynamics, creating a safe container for participants to explore conflict resolution and collaborative activism.
Specialist Co-Trainer and Programme Designer
Commissioned to elevate the practice of qualified family mediators and case workers, we delivered specialized training in "Advanced Empathy." Helping seasoned professionals deepen their active listening skills and ability to reframe accusations, providing them with sharper tools to de-escalate high-conflict family disputes.
Conflict + Emotional Support Lead & Associate Producer
I led the Conflict Support team for this global festival, co-managing the "Empathy Café" for 1,500+ attendees. I recruited 100+ volunteers and established protocols to ensure a safe, compassionate, and resilient support system was available around the clock.
What Clients Say:
Jane Brendgen MSc, Founder of Compassionate Cultures
"Rare Insight, Deep Presence, and Invaluable Support"
“Emma was truly amazing. She took me through a 90-minute process where I was able to role play and experiment with ways of saying what was on my heart. Her feedback revealed a blind spot that I found invaluable. Emma’s embodied presence, sensitivity, skill, and insightfulness is rare. I cannot recommend her highly enough.”
Ready to explore how this work could support your team?
I offer a free 30-minute discovery call to hear what’s happening in your organisation and explore whether we’re a good fit to work together.
30 min
Free
Prefer to connect by email first? Get in touch.